
About twenty-five people got together at
Front Runner Publishing Solutions to judge thirty paper entries and six online entries for the Toronto STC
2007 technical publications contest. My partner and I judged three anonymous examples of online help in the online portion of the contest. They were good, average, and excellent. For each one we worked independently through a four-page evaluation sheet with detailed questions about the structure, content, writing, and other aspects of the set of help files (focus, indexing, search capability, navigation clues, use of graphics, etc.) Then we discussed our distances and rationalized them. On the whole, our judgements were similar although each of us had "hot buttons" where we were more demanding of high quality. The products were quite different.
The competition manager will take our results, see which entries get awards, and re-unite the entries with the names of their authors.
For my part, I had the leisure to examine what makes a good system and see examples of good or bad help systems. I talked with my friends and colleagues and enjoyed our mid-day lunch at a local restaurant. It's an investment of time but it had its rewards. Fhe contestants get a detailed analysis of their work with constructive criticism; good entries are recognized and that's echoed back to employers; and the reputation of
Toronto STC as an active chapter is secured. And it continues a tradition: we had the first or second online publications competition in North America, and we're still continuing it. The competition manager gets leadership experience. Truly, a good time is had by all.
Labels: education, STC, technical communication